Benchmarking: A Signpost to Excellence in Quality and Productivity


SKU: 9780471941804
Author: Karlöf, Bengt Östblom, Svante
Translator: Gilderson, Alan J
Publication Date: 03/23/1994
Publisher: Wiley
Binding: Hardcover
Media: Book
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According to the authors, benchmarking exerts a powerful leverage effect on an organization and they consider some of the factors which justify their claim. Describes how to implement benchmarking and exactly what to benchmark. Explains benchlearning which integrates education, leadership development and organizational dynamics with the actual work being done and how to make it work more efficiently in terms of quality and productivity.